FAQs

Classic

Humidifiers

The real question is why shouldn’t you? Humidifiers add moisture to indoor air, relieving congestion from the common cold and flu and soothing scratchy throats, dry skin and eyes, and irritated sinuses. Perfect for babies, adults, and everyone in between, a humidifier’s additional moisture thins the mucus in the sinuses, making it easier to breathe. (And we know that when it comes down to your family’s health, you’re all about breathing easy.)

Choose between cool mist or warm mist depending on your preference—both will provide you with the same comfort. Even if you’re feeling great, our humidifiers are must-haves. From smooth skin to shiny hair to cared-for furniture, they keep you and your home looking beautiful and feeling comfortable.

We pride ourselves on being whisper quiet despite some of our loud, fun designs. The humidifier’s fan whirs quietly as it disperses a soothing mist into your noticeably comfortable living space.

Show it off to your heart’s content. But whether you decide to put your humidifier front and center or be more discreet, it should never be on a water-sensitive surface or on a carpet or towel to avoid damage to the humidifier and your home. Instead, place it on a flat, water-safe surface at least three feet off the ground for maximum evaporation.

Your humidifier is working a little too hard. Select a lighter mist setting to lower the room’s humidity and, as always, keep the door open a crack. You still get the humidifier’s benefits, but with crystal clear windows.

Water. And water only. Anything else may actually cause damage, and no one wants that.

Chances are that the tap water you’re using has too many minerals. When the humidifier gets to work, its ultrasonic process breaks up those minerals, creating a fine, white dust. To bust the dust, we recommend using distilled water, filtered water or a Crane Demineralization Filter (not available for Cube).

An ultrasonic humidifier works similarly to a stereo speaker while staying whisper quiet. A nebulizer vibrates at an ultrasonic frequency to create mist that easily dissipates into the air rather than droplets that fall to the ground. Ultrasonic humidifiers are highly effective, but because of the vibrations you may notice a fine white dust collecting from high-mineral water. If so, try a Crane Demineralization Filter. Warm Mist Humidifiers are not ultrasonic – they contain a heating element that turns water in to steam.

No. We’re all about simple, clean design, so our Classic Humidifiers work perfectly without a filter. One might be necessary if you notice a fine dust collecting near your humidifier, but you can switch to distilled or filtered water to lower the dust-building mineral content. Crane Demineralization Filters remove excess minerals, reducing the white dust so your air (and your home) stays clean. Not available for Cube.

It’s simple. Regular cleaning will keep your humidifier running smoother, longer. We recommend emptying the water tank and basin daily and disinfecting both at least once a week. Read the Use & Care manual for further instructions.

If you’ve got a Warm Mist Humidifier, the Mist Chamber needs some love too! Just remove the red chamber piece, fill the heating element area with undiluted white vinegar, and let stand for 20 minutes before wiping down with a damp, soft, clean cloth or sponge. Rinse the area with clean warm water without submerging the base and dry thoroughly. At the same time you can soak the removable red chamber piece in a half water, half white vinegar solution for 20 minutes followed by a quick rinse and wipe down to dry. And that’s all it takes!

Because our humidifiers are built for all different environments, it’s possible that the setting is simply too high for your space. Try adjusting the setting so you can see the mist going up into the air, not down onto the surface. If that doesn’t work, be sure the rubber ring inside the water tank is secure. And if you move your humidifier often, always have a towel on hand and move the tank and basin separately.

First thing first—empty some water from the water basin. Too much water may prevent the humidifier from misting properly. And while you’re checking the water basin, make sure there aren’t any foreign objects in it. If the humidifier is not on a flat, waterproof service, it’s possible that fibers from a carpet or towel have blocked the vent. If all else fails, check your Use & Care manual or contact Customer Service.

We can help. Visit our parts page for more information.

All of our humidifiers are made with the following plastics: ABS, SAN, and PP. The chemicals Bishenol A and Phthalate are not used in the manufacturing process.

Clean and dry the humidifier completely, then remove the water tank cap and your demineralization filter if you have one. For detailed instructions, see the Use & Care Manual.

The tank and the mist lid are 100% plastic and can be recycled in a regular plastic recycling stream. The humidifier base has electrical components and should be dropped off at an E-Waste recycling center. Find an E-Waste site near you.